Reference

Open and Honest: Our Privacy Policy

At g06, we believe you deserve to know exactly what personal data we collect, how we use it, and who we share it with — before you open…

Data collection transparencyIndia-jurisdiction scopeUPI, Paytm, PhonePe data handled securelyYour right to access or delete dataNo third-party sale of your information
g06 Open and Honest: Our Privacy Policy
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction, or ask us to delete your information, our privacy team is reachable through three direct channels.

Email Privacy Request Send a written data-access or deletion request to our dedicated privacy email address. Include your registered email and account ID so we can locate your record and respond within the required window.
Live Chat Start a live-chat session directly from your g06 account dashboard. Our support agents can log a privacy request on your behalf and escalate it to the privacy team immediately, any time of day.
In-Account Privacy Centre Head to the Account Settings section of your g06 profile to view the data categories we hold, download a copy of your record, or submit a deletion request without contacting us separately.
HOW WE PROTECT YOU

Browse Our Data Handling Practices

We apply multiple layers of technical and organisational controls to keep your personal data safe from the moment you open your account to the moment you request deletion.

Data Encryption

All personal data transmitted between your device and g06 servers is encrypted using TLS. Payment details linked to UPI, Paytm or PhonePe are never stored in plain text — they are tokenised immediately on receipt.

Cookie Policy

We use strictly necessary cookies to keep you logged in, and optional analytics cookies to understand how pages are used. You can withdraw consent to optional cookies at any time from the Cookie Preferences panel in your browser or account settings.

Account Security

Two-step login verification is available for all India accounts. If we detect a login from an unrecognised device or location, we send an immediate alert to your registered phone number before allowing access to continue.

Data Retention

Transaction data is retained for the period required by applicable Indian financial regulations. Profile data and communication history are deleted within 60 days of a verified account-closure request, unless a legal hold applies.

Who We Share Data With

We share your data only with payment processors (for UPI, Paytm, PhonePe transactions), identity-verification partners, and fraud-prevention services. Each third party is contractually bound to use your data solely for the purpose we specify.

Your Right to Correct or Delete

You can request a correction to any inaccurate personal detail directly through the Privacy Centre in your account. Deletion requests are processed within 30 days; we will confirm completion by email once your data has been removed.

Switch Through Common Privacy Questions

We have gathered the questions our India account holders ask most frequently about how their personal data is collected, stored and removed. If you do not find what you need here, reach out through any of the contact paths listed in the section above.

We collect your name, email address, phone number, date of birth and the payment identifier you choose — UPI handle, Paytm number or PhonePe-linked detail. Device data such as IP address and browser type is collected automatically for security purposes.

Payment identifiers are tokenised on arrival and never stored as plain text on our servers. The token is used only to route your deposit or withdrawal; we do not retain your full bank credentials or UPI PIN at any point.

Yes. Head to Account Settings, open the Privacy Centre and submit a data-access request. We will compile a copy of your record and deliver it to your registered email within 30 days of the verified request.

Submit a deletion request through the Privacy Centre or contact our privacy team via email or live chat. We process verified deletion requests within 30 days and confirm completion. Some transaction records may be retained as required by Indian law.

We share data only with payment processors, identity-verification partners and fraud-prevention services — each bound by a data-processing agreement. We do not sell or rent your personal data to any marketing company or unrelated third party.

Profile and communication data are deleted within 60 days of a confirmed account closure. Transaction records are kept for the period mandated by applicable Indian financial regulations, after which they are permanently removed.

We use strictly necessary cookies (required for login and security) and optional analytics cookies. You can disable optional cookies at any time via the Cookie Preferences panel in your account settings or your browser's cookie controls.